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Appliance Delivery Associate

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Hardware Associate

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Warehouse Associate

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Rental Supervisor

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Appliance Delivery Associate – Conover, WI

The Appliance Delivery Associate is responsible for the delivery of major home appliances to customer homes. In most cases, a two-person team will be responsible for the timely and safe delivery of goods by using team lifting and/or material handling equipment. Attention to detail is required so that no damage occurs to either the merchandise or the customer's property. This is a full-time, year-round, hourly position.

Benefits:

  • • Competitive Wage.
  • • Employee Discount.
  • • Paid Training.
  • • Paid Vacation.
  • • Health Insurance Credit.
  • • Matching Retirement Plan.

Job Duties

  • • Ability to proficiently drive a delivery truck with a capacity of less than 26,000 pounds.
  • • Obey traffic laws and follow established traffic and transportation procedures.
  • • Ability to read and interpret maps, and follow basic GPS navigation.
  • • Inspect and perform routine delivery vehicle maintenance.
  • • Maintain accurate delivery truck records.
  • • Responsible for cleaning and maintaining the appearance of delivery trucks.
  • • Ability to use company computer system to access digital delivery calendar.
  • • Coordinates with sales team for special delivery instructions.
  • • Maintains company customer service standards during all interactions.
  • • Call customers prior to delivery to confirm delivery schedule, and directions.
  • • Immediately address and/or convey customer concerns to store management.
  • • Load, secure, and un-load merchandise for delivery.
  • • Follow safety and handling procedures to protect associates, customers, merchandise, and property.
  • • Use and maintain material handling equipment per process.
  • • Perform minor appliance installation adjustments (i.e., gas conversions, door reversals, hose connections).
  • • Daily disposal of all delivery refuse (empty boxes, packing material, etc).

Physical Demands:

  • • Must possess the ability to: stand for long periods of time; reach with hands and arms; walk throughout delivery sites; sit, stoop, kneel and crouch; and lift, pull, and push 100 pounds.
  • • Ability to work both indoors and outdoors in all conditions (i.e., extreme temperatures, rain, snow, wind, etc).

Job Requirements:

  • • Must have and maintain a valid unrestricted WI Class D Driver’s License, or equivalent if a resident of MI.
  • • Must be available to work weekends and holidays (as needed), usual schedule M-F 8:00AM - 4:00 PM.
  • • High school graduate or equivalent.
  • • Must be at least 18 years of age.
  • • Other duties as assigned.

Hardware Associate

The Hardware Associate is primarily responsible for providing excellent customer service, maintaining the appearance of the sales floor, assisting with the equipment rental program, facing shelves, stocking merchandise, and other inventory related activities. This is a full-time, year round, hourly position.

Benefits:

  • • Competitive Wage.
  • • Employee Discount.
  • • Paid Training.
  • • Paid Vacation.
  • • Health Insurance Credit.

Job Duties

  • • Greet in-store customers and answer phone inquiries.
  • • Develop an understanding of products & their location to efficiently assist customers.
  • • Use computer system for sales, entering special orders, and other miscellaneous business activities.
  • • Work with customers to satisfy their needs, and address any issues or complaints.
  • • Accurately/thoroughly write rental contracts.
  • • Check in/out rental equipment.
  • • Maintain clean and open look on floor.
  • • Assist in resetting inventory as needed.
  • • Inspects returned rental equipment for damage, and reports needed repairs to store manager.
  • • Test starts rental equipment.
  • • Cleans returned rental equipment.
  • • Helps unload delivery trucks and receive inventory orders.
  • • Helps maintain an accurate inventory count.

Physical Demands:

  • • Able to bend, stoop, walk, kneel, reach, stand for long periods of time, and occasionally lift, push, or pull 50lbs.
  • • Able to work both indoors and outdoors in various conditions.
  • • Does not have any physical limitations that would prevent the accomplishment the above described activities.

Job Requirements:

  • • Must be able to work weekends and Holidays.
  • • Must maintain a professional attitude and appearance.
  • • Must attend scheduled meetings as requested.
  • • Must be able to perform other miscellaneous job duties as assigned.

Warehouse Associate

The Warehouse Associate position is primarily responsible for unloading, inspecting, and organizing our appliance and marine inventory. The individual in this position will be trained to safely and proficiently operate various equipment that will be used to accomplish many of the job duties described below. This is a full-time, year round, hourly position.

Job Duties:

  • • Locate, prep, stage, and document appliances for next day delivery or customer pickup.
  • • Review vender packaging/shipping lists for completeness and damage per process.
  • • Unload appliance and marine delivery trucks.
  • • Un-pack appliance and marine deliveries and inspect for damage and missing parts per process.
  • • Report damaged merchandise and missing parts to management per process.
  • • Manage, organize, and document appliance and marine inventory per process.
  • • Assist with appliance and marine inventory cycle counts.
  • • Reset appliance and marine sales floor inventory as needed.
  • • Clean and maintain warehouse, pit area, and equipment per process.
  • • Manage warehouse supplies to insure adequate availability.

Physical Requirements:

  • • Ability to: stand for long periods of time; walk on uneven surfaces; work in high places; reach with hands and arms; move among and between isles; lift, pull and push up to 100 pounds; sit, balance, stoop, kneel and crouch.
  • • Able to work both indoors and outdoors in various conditions such as: heat, humidity, cold, rain, snow, and wind.
  • • Ability to work from heights.

Other:

  • • Must have and maintain a valid unrestricted Wisconsin Class D Driver’s License, or equivalent if a resident of Michigan.
  • • Ability to operate or learn to operate a skid steer and man-lift.
  • • Attend scheduled meetings as required.
  • • Must be available to work weekends and holidays (as needed).
  • • High school graduate or equivalent.
  • • Maintain professional attitude and appearance.
  • • Must be at least 18 years of age.
  • • Other duties as assigned.

Rental Supervisor

Benefits:

  • • Competitive Wage.
  • • Employee Discount.
  • • Paid Training.
  • • Paid Vacation.
  • • Health Insurance Credit.
  • • Retirement Savings Program.

The Rental Supervisor is primarily responsible for maintaining the daily operation of our rental program, including but not limited to the maintenance, repair, and inventory of renal equipment. In addition, the rental supervisor will also perform building and grounds maintenance, assist with unloading delivery trucks, stocking merchandise, and other duties as assigned. This is a full-time, year- round, hourly position. Applicant must be mechanically inclined, with experience maintain, repairing, and operating small engine equipment.

Customer Service:

  • • Greet in-store customers and answer phone inquiries.
  • • Accurately and thoroughly fills-out equipment Rental Agreements.
  • • Checks rental equipment in/out.
  • • Starts, stops, and explains how to properly operate rental equipment to customers.
  • • Works with customers to satisfy their needs, and address any issues or complaints they may have.
  • • Helps customers load and/or attach rental equipment as needed.
  • • Uses computer system for sales entry, following-up on customer orders, and other miscellaneous business activities.
  • • Develops an understanding of hardware products & their location to efficiently assist customers.

Maintenance:

  • • Performs timely inspections on returned rental equipment looking for damage, abuse, & malfunctions.
  • • Submits timely updates to Dept. Manager regarding the rental status of equipment (e.g., ready to rent, out for repairs, etc.).
  • • Schedules and performs preventative maintenance and safety checks on all rental equipment.
  • • Deliver, set-up, take-down, and pickup rental equipment as needed.
  • • Monitors rental rates to ensure competitiveness, submits recommended rate adjustments to Dept. Manager.
  • • Cleans returned rental equipment.

Inventory:

  • • Maintains an accurate inventory count of rental equipment.
  • • Receives inventory orders.
  • • Assesses and maintains proper inventory levels of parts and equipment, submits inventory needs to Dept. Manager.
  • • Assists with the resetting of Hardware inventory.

Other:

  • • Performs misc. job duties such as: repairing screens/windows, pipe cutting/threading, sharpening customer’s tools/equip., building/grounds maintenance, & other duties as assigned.
  • • Helps unload, put away, stage, and deliver Floe products as needed.
  • • Able to work weekends and Holidays.

Physical Requirements:

  • • Able to bend, stoop, walk, kneel, reach, stand for long periods of time, and occasionally lift, push, or pull 60lbs.
  • • Able to work both indoors and outdoors in various conditions.
  • • Does not have any physical limitations that would prevent the accomplishment the above-described activities.